About Me

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I specialise in photographing moments of tenderness so I tend not to do posed portraiture and instead prefer to work unobtrusively at family gatherings

Tuesday, June 22, 2010

Factory photography and why it isn't portraiture

My daughter's school "photo" of her year turned up recently.  To call it a photo is wrong - made of flimsy paper, it felt like a shoddy photocopy. As for capturing a unique moment, it was anything but that - instead of being Year 9 2010, it could easily have been Year 11 1992.

Yet parents like me bought the photo, but were they buying it out of nostalgia for a time when school portraiture had value?

I had a similar experience when I went house hunting last weekend. Actually, it wasn't so much house hunting but house peeping because a house I had always admired was open for inspection and I couldn't resist a peek.  Inside the house, expected to go for $4.5m, were hideous portraits presumably of the various offspring.  It wasn't so much that the subjects were ugly (they weren't) but there was nothing beautiful about the photos - dull light, thoughtless background and no engagement of the subject with the photographer. The images had the feel of photos taken with a mobile phone, only those are usually spontaneous and the subject is laughing or putting on a party face. But the the photos in the grand house were taken by an eminent photographer, one who proudly signed each one.

So what's gone wrong? Why do people, even those with considerable assets, put up with such mediocrity? For me an appropriate comparison is factory farming. Not so long ago all chickens were organic, and they were a treat, not cheap, not to be thoughtlessly consumed daily. Overtime chickens became cheaper  as their rearing became mechanised to the current era where they are ubiquitous, cheap and devoid of taste. Yet we continue to consume them.

So it is with portrait photography. If we take the example of school portraits, they are often run by large commercial studios and typically, the photographer who turns up at school is a photographer in name only. A bit like calling a burger fryer at McDonalds a chef. The photographer is on a schedule, this school today, another tomorrow, so the individual portrait sessions are set up with standard lighting, a tedious artificial background used since the 1970's and there is nominal interaction between the photographer and the sitter.  Then the image is printed on thin measly paper and apparently, a portrait has been created.

I thought about this recently when I had to photograph five chefs and three front office staff for nilgiri's, an award winning Indian restaurant in Sydney. On average, I spent eleven minutes photographing each person .

My brief was to create portraits that would show off the team to the diners since the images would be hung in the restaurant. I interpreted this brief to mean photos that would make the diners feel good about the restaurant so they would be more likely to return. In other words, if the portraits were mechanical,  the sitters would look wooden but if the sitters looked passionate, confident and happy, then the diners would think the restaurant staff were proud of what they did. In short, if the warmth of the sitters was forced or lacking, the portraits would fail to sell the restaurant to the diners.

What did I have to do to achieve the portraits I was after? Firstly, in advance of the session, I had to be totally confident about the lighting setup - it had to allow flexibility (the staff were of different heights and would stand). So I spent two hours getting the light right to produce two lighting setups- one open, the other 'Rembrandtish'.  I used Swiss Elinchrom BXRI 500  lights with a large softbox on right, a smaller one on left and a reflector in front. These lights are wirelessly controlled which meant no worrying about tripping over cables. They are also 100% reliable and produce beautiful light. This meant I never had any doubt during the sessions - if I had, the subjects would have sensed my anxiety and not relaxed.

When each staff member arrived, I explained what I was trying to achieve - my message was simple, if you don't look happy, the clients won't  come back and the restaurant would fail- nothing like a bit of pressure but done with humour, it made them realise that we had a common objective, to make the restaurant look good, and one that couldn't be achieved by me alone. In short, their  unique personality was vital.  Then I asked them about themselves, where they came from in india, if they had kids etc. None of this interfered with the shoot, it didn't take long but it created a dialogue and in so doing, stopped the subjects feeling like they were in a police identification parade.

The results are the photos below which I turned into posters to give diners more relevant information. Needless to write, they are printed on beautiful thick (270gsm) lustrous paper made in France.



In summary, if you are not moved by the portraits you have commissioned, stop using the photographer who created them because the fault lies not in you but them! As for the cost, my granny had a very wise saying "quality is remembered long after the price is forgotten".

Thursday, June 10, 2010

How to get more work from clients by ignoring their requests

I am currently designing a website for a brilliant award winning restaurant in Sydney, nilgiri's, owned and managed by Ajoy Joshi.
Ajoy Joshi making paneer in a cooking class

 Integral to the website's design are images as they are a very efficient way of explaining nilgiri's which is far more than a simple restaurant - it offers cooking classes, a chef's table (a dégustation dinner presented personally by Ajoy), a Tiffin Room, external catering, hosting of functions, a spice shop, a range of simmer sauces, a Sunday Buffet etc. Consequently, I have been busy photographing nilgiri's.

Recently Ajoy asked me to create twelve framed images for the four private rooms at nilgiri's -  each room has a theme, Earth, Fire, Air and Water and consistent with these themes, I could have supplied Ajoy with images like those below:

Salar de Uyuni, Bolivia

Bondi Wave

Waterfall, Cradle Mountain Lake St Clare National Park

Glacier, Chamonix, France



Bay of Fires, Tasmania

But I reconsidered Ajoy's request - instead of themed images which would have effectively given me a captive audience, something every photographer desires, why not use the images I had already taken of nilgiri's to create a series of internal advertisements for the restaurant? To do this, all I would have to do is add a suitable caption to each image. So that diners could read the text and appreciate the images without having to peer closely, I made the prints A2 sized. As an added bonus for myself, I inserted my website address below each image.

The twelve framed images were delivered on a Tuesday and were an instant hit - diners in the Private Rooms found out that nilgiri's offered cooking classes etc and asked their waiters to tell them more. The waiters were thrilled as instead of having to break the ice with the diners, the images were doing it for them.









On Thursday Ajoy ordered eight additional images as he was confident the framed images would pay for themselves in no time at all.

The moral of this blog is to understand first and foremost that your commercial clients are buying images not as collectors of your art but because they think the images will boost their businesses and the more they are convinced your images will meet this purpose, the more work you will get from them. Yes, I could have chosen not to subjugate my own ego to the needs of my client, and quite happily given what Ajoy initially asked for, but by truly appreciating his needs, Ajoy is already a repeat customer of my work.